Privacy Policy
Last updated: October 25, 2026
Who we are
Pivot Enterprise Solutions ("Pivot", "we"), Rr. Liman Kaba, Olympic Residences, Tirana, Albania. Contact: info@pivot.com.al.
What data we collect
Data you voluntarily provide through our forms: name, email or contact details, phone, country, basic business details (such as activity or number of employees) and the content of your message. Together with a submission we also record the page it was sent from, the site language and, where present, how you found us (such as a campaign tag or referring site). The site requires no account.
How we use it
Only to contact you about your request and provide our services. We do not sell your data or share it with third parties for marketing.
Where it's stored
Service enquiries are processed by our hosting provider (Netlify) and stored in our database (Supabase). Resend processes confirmation emails and team notifications. Visits are counted by Plausible Analytics (EU-hosted), which uses no cookies and stores no personal data: it records the page, the country and the device type, never who you are. If you book a consultation, your booking details are processed by our scheduling provider (Cal.com). Only authorized Pivot personnel have access.
How long we keep it
As long as needed to handle your request and meet our legal obligations as a professional services provider.
Cookies
The site only uses essential cookies needed for it to work (such as remembering your theme choice or an admin session). We do not set tracking or advertising cookies. If that changes in the future, we will ask for your consent before any non-essential cookie is set.
Your rights
You may request access, correction or deletion of your data at any time by writing to info@pivot.com.al.